Privacy Policy
Information from a call
A caller may provide a name, phone number, location and details about the water damage. Those details help the responding service provider understand the job.
Website information
A visit may produce ordinary technical data, such as browser type, device information and pages viewed. Such data can be used to operate and improve the website.
Service communication
Contact information given during a call may be used to discuss the water loss and service work. The caller should provide only details needed for that purpose.
Sharing
Information needed to respond to a water loss may be shared with the service provider handling it. Information may also be disclosed when law requires it.
Data security
Reasonable safeguards can reduce the risk of unauthorized access, but no method of transmission or storage is perfectly secure.
Retention
Service information may be kept for operational, recordkeeping or legal reasons. The applicable retention period depends on the type of information and the reason it was collected.
Choices
A caller can limit the personal details provided. Questions about information associated with a call can be raised through the contact number below.
Contact and changes
Call (888) 949-8496 with a privacy question. This policy may be revised as website practices or legal requirements change.